Have you ever lost your phone and panicked about not being able to access your Binance account? Don’t worry, we’ve got you covered! In this article, we’ll guide you through the steps to recover your Google Authenticator on Binance.
Step 1: Log into your Binance Account
The first step is to log into your Binance account. Once logged in, click on “Profile” and then select “Security.”
Step 2: Enable Google Authenticator
Now, click on “Enable” next to “Google Authenticator” to enable this security feature. This will redirect you to another page.
Step 3: Download and Set Up Google Authenticator
For users who haven’t downloaded the Google Authenticator app on their mobile device, you can do so now. Once downloaded, click “Next” to get started.
Step 4: Scan the QR Code
Open the Google Authenticator app on your mobile device and tap on the “+” button at the bottom right of your screen to scan the QR code displayed on the Binance website. If you’re unable to scan the QR code, you can manually enter the code shown below it.
Step 5: Save the Backup Key
It’s essential to save the backup key provided. This backup key allows you to recover your Google Authenticator if you lose access to your phone. Click “Next” to continue.
Step 6: Enter the Verification Code
Enter the 6-digit verification code generated by your Google Authenticator app and click “Next.”
Step 7: Google Authenticator Enabled
Congratulations! You’ve successfully enabled Google Authenticator to protect your Binance account.
Troubleshooting:
1. What can I do when it shows “binding failed”?
Here are some steps to troubleshoot when you encounter the “binding failed” error:
- Ensure that you have installed the Google Authenticator App.
- Try synchronizing the time on your mobile phone and computer.
- Double-check that you’ve entered the correct verification code.
- Set the date/time on your mobile phone to “automatic.”
2. I lost access to my previous Google Authenticator App. How can I re-enable it?
If you’ve backed up the 16-digit code generated when you first enabled Google Authenticator, simply enter the backup key into the app. If you haven’t saved the backup key, you can reset the Google Authenticator directly on the Binance website or contact the Binance TH support team for assistance.
3. What can I do when it shows “verification code error”?
If you encounter a “verification code error,” try the following steps:
- Synchronize the time on your mobile phone and computer.
- Access the Binance TH Login page using incognito mode on Google Chrome.
- Clear your browser cache and cookies.
- Try logging in from the Binance TH App.
- If none of these steps solve the issue, consider disabling your Google Authenticator. You can find instructions on how to disable Google Authentication here.
By following these steps, you can recover your Binance Google Authenticator even if you lose your phone. Remember to always keep your backup key safe for future use. Happy trading!